If you are an established client this technical advice service is free* and you do not have to pay £5.00 simply give your full name, address and quote your customer number (shown on the top right of the address panel on your last receipt) when emailing and please be succinct. If you have not purchased from us before or if your enquiry concerns an item purchased from another supplier or bought second hand you will need to Click on the Buy-Now button below and pay 5.00 per enquiry. However if you purchase within 7 days of receiving Marabas's reply then the 5.00 will be deducted from your order so effectively his advice will have cost you nothing. Click the button below.After entering your card details you will be given space to type in your query and we will get back to you usually within the day (but allow several days at peak times)
Whether you live in the U.K. or Overseas please click this Buy Now button Then enter your query in the space provided after you have entered your card details.
If your technical enquiry comes to more than an A4 page of equivalent text (approx 40 lines) then you will need a Consultation at £250.00 Click on here for more information about in-depth consultations
* Marabas is magnanimous and will do his best to help all his loyal clients but he will not provide free information or support for products bought from other suppliers; the enquirer should go back to the firm from whom he/she bought the product and ask them for information and advice or pay this fee to cover our time and resources in replying. If the previous sellers are unwilling or unable to provide it then the customer has clear evidence that they have been patronising the wrong people. Marabas can help in those circumstances at the usual £5.00 fee to cover his time and expertise.